Communication Skills

Building Rapport:
You need to build a rapport in an interview so your interviwee with feel relaxed and will be engaged in your questions that you ask them. This helps you build a relationship with your interviewee so you are more likely to get a better response from them.

There are four main things an interviewer can do to help build rapport:

Indroduce yourself to your interviewer-This is similar to confidence building as this generally happens before the interview starts. This is generally making good conversation with the interviewee so it makes them feel more relaxed.

Openness-This is basically how friendly, kind and conversational you are towards the interviewee. This makes the interviewee feel relaxed and comfitable during the interview.

Showing Interest-By showing that you are interested in what the interviewee is saying, you are showing to them that you care about what they have to say. This helps build up your relationship with the interviewee and they will be happier to be interviewed by you next time round.

Appropriate Smiling-This is also a good way of building rapport because it helps create the physical bond between you and the interviewee. It also helps you show interest in the interviewee and shows of your friendly and politness.

A good example of rapport building is this interview between Jeremy Clarkson and Mark Wahlberg. This is good because they have a laugh and a joke to start with and they are both comfitable and smiling all the way through.

Body Language During An Interview:

Body language is very important in good interviews because it shows how the interviewer is feeling during the interview. This may rub off on the interviewee as if they feel like the interviewer isn't enjoying the interview then the interviewee may not enjoy the interview.

Sitting Up Straight

Hand Gestures

Don't Cross Your Arms

Don't Be Aggressive

Active Listening:

This is basically how well the interviewer takes in the information that the interviewee is giving them. This can be affected by these things: 

Making Plenty Of Eye Contact

Don't Keep Looking Down At Your Notes

Make The Questions Seem Interesting

Short Responses After Their Answers

Telephone Techniques:

Often telephone techniques are used for arranging interviews over the phone. But sometimes you can get telephone interviews. This is hard because you can't see the person that you are interviewing so communication is harder. But always stay polite even though its not like a normal interview and say, "thank you for your time". It is also very important to pronounce your words properly because communication is often very poor on the phone. If the interviewer wasn't polite/confident/had poor communication skills, then the person they want to interview may not be up for the interview as they may feel like the interviewer isn't very good. But if they was polite/confident/had/good communication skills, then the interviewee may want to be interviewed.